Privacy Policy
Effective Date: October 24, 2023
Introduction
Welcome to Urban Host. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
1. Data Collection
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data
Includes First name, Last name, Username, Marital status, Title, Date of birth, Gender.
Contact Data
Includes Billing address, Delivery address, Email address, Telephone numbers.
Financial Data
Includes Bank account, Payment card details processed via our secure partners.
Technical Data
Includes IP address, Login data, Browser type and version, Time zone setting, Location, Operating system.
2. Use of Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Contract Performance
To perform the contract we are about to enter into or have entered into with you for hotel bookings.
Marketing Communications
To provide you with information about other goods and services we offer that are similar to those you have already purchased.
Service Improvement
To use data analytics to improve our website, services, marketing, and customer experiences.
Legal Compliance
Where we need to comply with a legal or regulatory obligation that applies to our industry.
5. User Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access
Receive a copy of the personal data we hold about you.
Request correction
Have any incomplete or inaccurate data we hold about you corrected.
Request erasure
Ask us to delete or remove personal data where there is no good reason for us continuing to process it.